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1. Can I volunteer?
2. Where do you keep the animals?
3. Can I just come and look at the animals?
4. Do all of the animals stay in Jonesboro?
5. Do you return lost pets to their owners?
6. Will you visit my school or church?
7. What are your days and hours of operation?
8. Who do we call after hours?
9. When can we come to see dogs and cats?
10. Are Rabies Vaccinations from feed stores legal?
11. Do you offer microchips for dogs?

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1. What happens if I forget my court date?
2. Where do I get a restraining order?
3. I have a returned check someone gave me for rent. They paid me $100 on it and said they would pay me the rest, but have not yet done so. Can I get a warrant?
4. Someone hit me and did not have insurance, although they showed the officer proof at the time. What can I do to them?
5. I was beat up last night by my husband and the police charged him with domestic battery and told me to get an order of protection. How do I get an order of protection?
6. I have a hot check someone gave me, how do I collect it?
7. How do I file criminal charges on a tenant I've evicted but will not leave, even after the Sheriff's Office's eviction notice?

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1. When and where will my child practice soccer?
2. Are 3-year-olds allowed to play?
3. Can my child play on another team while his game is not going on?
4. Does the player get to keep the City Stars Uniform
5. My child is an average player and I would like for him or her to play down an age group
6. Why is my child not on a team with his/her requested friend and not on the practice field I requested?
7. Do you have to live in Jonesboro to play in City Stars?
8. What will my child need to play City Stars Soccer?
9. Are pets allowed at Joe Mack Campbell Sports Complex?
10. Is Smoking or Alcohol allowed at Joe Mack Campbell Sports Complex?

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1. How tall does the grass have to be before Code Enforcement will write me a citation?
2. There is a vacant house in my area with tall grass. Who is supposed to take care of the yard?
3. When is a vehicle considered to be inoperable?
4. How do I dispose of old furniture, mattresses, or other large items that I want to get rid of?

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1. How much are my taxes?
2. Where do I get a new driver’s license or tags?
3. Is this the assesor’s office?
4. Can I pay my fines here? (police, court)
5. What time is court?
6. How do I get to your office?
7. Where is the police department?
8. Why do I have to go to the county office if I live in the city?
9. Why did my taxes increase?
10. Do I have to have a privilege license?
11. Who do I need to speak to about my parking tickets?
12. Where can I find out where someone is buried?
13. Why do I have to pay to recycle?
14. Who do I contact to about my neighbor’s yard?
15. Can you send someone out here to clean out this ditch by my house?

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1. How do I know if a situation warrants calling 9-1-1?
2. If I’m in doubt about whether to call or not, should I still call?
3. What if I call 9-1-1 by mistake?
4. What happens when I accidentally call 9-1-1 and hang up?
5. What are the costs of unnecessary 9-1-1 calls?
6. How can people who are deaf or speech/hearing-impaired call 9-1-1?
7. How can a non-English speaker use 9-1-1?
8. Can I call 9-1-1 from a pay phone?
9. When I called 9-1-1, why did the dispatcher ask me all of those questions? All I needed was an ambulance?
10. I called 9-1-1 for an ambulance and I got a fire truck and an ambulance. Why did you send me a fire truck too?
11. Why do they send the police even when I called back and told them everything was okay?
12. When I call 9-1-1, why do I get someone different every time? Once, I had to tell my story three times in one night.
13. Why does it take so long for an officer to respond to my call?
14. Why does the operator keep asking me questions? If they would just send the police, they would find out all they need to know.
15. Why won't they let me talk to a police officer when I call?
16. Why won't they tell me what's going on when I call?
17. How does the 9-1-1 Call taker know my address?
18. What do you mean you don't have my address, don't you have Caller ID? Doesn't my information show up?
19. What if I don't know where I am?
20. Why does it take so long to get a dispatcher to answer when I'm calling 9-1-1 or the 935-5551 non-emergency number?
21. Why does the dispatcher hang up on me when I call to report a serious situation?
22. Why are Dispatchers so abrupt with callers?
23. Why doesn't an officer show up when I call in a situation that is in progress?
24. Why does my cell phone call 9-1-1 by accident?
25. Who pays for 9-1-1?
26. What is the difference between Basic 9-1-1 and Enhanced 9-1-1 Service?
27. How is the Wireless 9-1-1 Service being implemented?
28. How many calls are made to 9-1-1 annually?

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1. What should I do when an emergency vehicle approaches?
2. Does the Jonesboro Fire Department issue burn permits?
3. I am interested in becoming a firefighter... how, when, where can I apply?

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1. Who maintains this web site? How do I contact them?
2. How do I get a marriage license?
3. The Metropolitan Area Planning Commission (MAPC) has approved my rezoning. What do I need to do in order to place it on the City Council agenda for approval?
4. I have a street / alley that I would like to be abandoned or vacated. What do I need to submit so I can put it on the City Council agenda?
5. Is there a deadline for placing items on the City Council agenda?
6. I visited the Agendas & Minutes page and noticed some of the recent meeting minutes are not on the web site. Why?

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1. I am changing from part time to full time. What happens?
2. I am changing from full time to part time. What happens?
3. What is PMAM and why do I keep getting emails from them?
4. I have AFLAC and have had an accident. How do I file a claim?
5. I have been injured on the job. What do I do next?
6. Is my TASC FSA card still good and current?
7. How do I change my Federal and State withholdings?
8. When I retire and turn 65 with medicare, do I get to keep my insurance through the city?
9. How long does my Short Term Disability (STD) last?
10. How long does Long Term Disability (LTD) last?
11. What is a deductible?
12. How do I add a family member to my insurance?
13. When does my insurance coverage start?
14. What holidays do city employees get off?
15. I have left the company, when does my coverage end?
16. Whom can I put on my insurance?
17. What is a qualifying event?
18. I have lost my TASC (FSA) card, How do I order a new one?
19. Where can I find more information about the Employee Assistance Program?
20. What is the maximum out of pocket expense for an individual and/or a family
21. How do I update my personal information with the Human Resources department
22. How do I file a Long-Term Disability claim?
23. How do I file a Short-term Disability claim?
24. What is myBlueprint?
25. Is your USABLE Life Insurance Portable When You Leave?

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1. What is a land bank?
2. What is the purpose of the Jonesboro land bank and the Jonesboro Land Bank Commission?
3. How many land banks are operating throughout the country?
4. What policies govern the acquisition of properties into the land bank inventory?
5. What are the priorities concerning the disposition of properties from the land bank inventory?
6. Priorities as to who purchases property from the land bank:
7. Where can I find a list of all property in the land bank inventory?
8. How does the land bank acquire property for the land bank inventory?
9. Can I attend Commission meetings?
10. Who are the current land bank commissioners?

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1. What is the Northeast Arkansas Regional Transportation Planning Commission?
2. What is a Metropolitan Planning Organization (MPO)?
3. What does a Metropolitan Planning Organization (MPO) do?
4. How is the Metropolitan Planning Organization funded?

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1. Are the City of Jonesboro Codes and Ordinances Online?
2. What does Grandfathered mean?
3. Do I need a permit for my residence?
4. What do I need to apply for a Commercial Application?
5. Signs, do they require permit for my business?
6. Does Banner Signs require permits?
7. I would like to place an off-premise sign advertising my business, service or organization, along city streets or on other property. What are the City's requirements concerning this type of signage
8. Does a fence require a permit?
9. What is the zoning for a particular property?
10. How do I determine if a lot is buildable?
11. What can I do with my property?
12. What are the building Setbacks?
13. How can I find out the building setbacks for my lot?
14. I would like to add an accessory structure (swimming pool, detached garage, deck, etc.) to my property. What are the limitations for such structures?
15. Can I construct a guesthouse or second dwelling on my lot?
16. What is my permit status?
17. How do I obtain a zoning certification letter?
18. Can I open a business out of my home?

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1. Why wasn’t my trash picked up?
2. What do we do with glass?
3. What items are recyclable?
4. How do I purchase a recycling cart?
5. When is yard waste collection?
6. When is recycling collection?
7. How do I dispose of tree limbs?
8. Is there a place I can take tree limbs, brush, grass or leaves?
9. How do I dispose of fencing, construction material, furniture, appliances, bedding, computers, and etc?
10. How much does Legacy Landfill charge?
11. How do I dispose of paint?
12. What is the address of the recycling center?
13. What do I do if I have extra trash?
14. When should I place limbs curbside?
15. What if my cart has a whole in it, missing wheels, lid?
16. My cart stinks can I get a new one?
17. Do I own my cart?