Create a Website Account - Manage notification subscriptions, save form progress and more.
Show All Answers
We welcome volunteers!
We maintain one of the most state of the art facilities available.
We love to have visitors and even give tours of our facility from noon until 5pm Mon-Fri.
We partner with other rescues in hopes to find homes for every animal that is in need.
We use every resource at our disposal to reunite lost pets with their owners.
We offer a range of educational seminars for schools and other organizations.
8 A.M. until 5 P.M. Monday through Friday
Noon until 5 P.M. Monday through Friday
No. Rabies Vaccination have to be administered by an Arkansas state board certified veterinarian.
We only offer microchipping for dogs that get adopted from our facility.
Soccer is done by birth year and starts in the fall. In the year that player turns 4 years old, they may play in the fall, even if they are still 3. They may not play in the year that they turn 4 in the Spring.
No. A player can only play on one team during the City Stars season.
Unfortunately it is impossible to honor all special request. City Stars is a recreational league and it is important to keep the teams as even as possible With so many players and teams, its difficult to honor requests.
You must provide black shorts, black soccer socks, shin guards, and soccer cleats or tennis shoes.
City Ordinance Sec 30-5 states that the grass cannot be more than 12 inches tall. Usually for first offenses, we will give a written warning as a reminder to keep the grass cut. If the grass is not taken care of or there is a subsequent complaint or violation, a citation will then be issued.
Property owners are responsible for keeping their yards mowed. If the owner lives out of the area or has the property has been abandoned, we will send a certified letter and give a due date to have the grass cut. If the owner doesn’t respond, we will have a contractor cut the grass and charge the owner for the work.
Under ordinance Sec 30-1, any motor vehicle is inoperable when dismantled, damaged, or is unable to start or move under its own power. Vehicles that are stored in a garage, completely screened from public view are exempt from these provisions. Some of the criteria we look at is:
a. Two or more tires are flat.
b. One or more wheels are missing.
c. The hood is raised or missing and has appeared to remain so for more than three days.
d. Weeds or grass have grown up around the vehicle.
e. Major operating components are missing or in such damaged condition so as to make the motor vehicle useless. Major operating components include but may not be limited to: windshield glass, gauges, steering wheel, tie rods, springs, drive train, gear box, rear end, or any part connected with the steering geometry of the motor vehicle or the seats are removed.
f. The vehicle has no current vehicle tags or registration.
Owners of vehicles that are found to be inoperable are given 30 days to make the necessary repairs to the vehicle or to remove it from the property.
Legacy Landfill allows residents who live within the city limits to take unwanted household items, furniture, and trash to the landfill free of charge. All you have to do is provide your address to the attendant at the scale. Construction debris and hazardous items are also accepted for a fee.
As Jan 1, 2018, residents may bring tires, except Extra-large tires, in any amount to the landfill free of charge. Extra-large tires are $32.00 each. See definitions below:
“Small Tire” means a tire that has a load rating of “F” or lower and a rim size of 19” (nineteen inches) or smaller and includes low profile tires.
“Small Tire” includes a tire from any of the following vehicles:
• An automobile
• A motorcycle
• An all-terrain vehicle
• A lawn mower
• A golf cart
“Large Tire” means a tire with a rim size greater than 19” (nineteen inches) and a load rating of “F” or higher including without limitation a wide-base or extra-wide single tire.
“Extra-large Tire” means a tire that due to its size or construction is more difficult to process for recycling or disposal than a large tire and costs substantially more to process than a large tire
“Extra-large Tire” includes without limitation tires used, capable of being used, or designed to be used on any of the following vehicles of equipment
• A skid steer loader
• Excavation equipment
• A farm implement, including without limitation, a tractor
• A backhoe
• A road grader
• Industrial Equipment
• A skidder
• A heavy-duty truck used off-road for mining
“Extra-large Tire” includes a tire with a load rating of “G” or higher.
Go to the Request Tracker at https://www.jonesboro.org/RequestTracker.aspx and create a website account or login to make the report. Choose the category of the issue and follow the instructions on screen.
Go to the Yard Sale Registration Form at https://www.jonesboro.org/FormCenter/Code-Enforcement-6/Yard-Sale-Registration-Form-54 to fill it out online and submit to Code Enforcement.
The form must be submitted at least 48 hours prior to yard sale, rummage sale, garage sale, etc. and you may not hold more than 4 sales per calendar year at any given address. Sales lasting longer than two consecutive days will be considered a seperate sale. Signs must not be placed on street signs, stop signs, light poles or utility poles.
You will need to contact the County Tax Collector’s Office: 933-4560.
No. County Tax Assessor - 933-4570
No. Fines are to be paid at the Justice Complex.
Jonesboro District Court - 933-4581
It is located on the First Floor of the Municipal Center located at 300 S Church Street.
1001 S Caraway Road. 935-5551
The City of Jonesboro does not collect taxes. It is all done through Craighead County offices.
The City of Jonesboro does not collect taxes. You will need to contact the Craighead County tax collector’s office.
Yes. Per City of Jonesboro ordinance, every company coming into the city limits of Jonesboro.
You can call the Justice Complex and speak with them regarding parking tickets. Our office only collects the payments.
The Cemetery Sexton’s phone number is 930-4696.
You do not have to pay to recycle, only the one time fee of the purchase of the recycle bin.
Code Enforcement - 933-4658
The Street Department is 932-0660.
If you call from a cell phone, your location and phone number may or may not appear in the ANI/ALI system, depending on your cell phone carrier and what type of cell phone you have. That is why it is extremely important to provide your location and phone number immediately when you call 9-1-1 from a cell phone. In most cases when you call 9-1-1 from a cell phone and hang up, the line will still ring in dispatch and show your phone number. In that case the dispatcher will call you back and to verify that everything is okay.
- Place the phone receiver in the TTY/TDD and dial 9-1-1.
- After the call is answered, press the TTY keys several times to notify the call-taker that the call is being transmitted with this system – this may help shorten the response time to the call. (Please note that this is not required. Operators are trained to check for TTY/TDD if they answer a call with an open line.)
- When the call-taker is connected to his/her TTY, he/she will respond/type “GA” for “Go Ahead.”Type what type of emergency service is needed – police, fire or ambulance – as well as your name, phone number and the address where the help is needed.
If a deaf or speech/hearing impaired person doesn’t have a TTY/TDD, he/she should call 9-1-1 and simply leave the line open. With most calls, the caller’s address is displayed on the call-taker’s screen and the help will be sent.
- Domestic violence- Child or adult abuse- Robbery/Burglary calls- Certain types of alarms- Molestation or rape- Most types of Disturbance/Fight calls
What does that mean? Matters that do not involve immediate threat to life or do not have the potential to escalate to a serious incident may experience an extended wait depending on the time of day, call load, and number of emergencies the police must respond to first. Non-emergency events that are not necessarily time critical but do require some response from a police officer may have to wait for an extended period of time.
Enhanced 9-1-1 Service - the call-taker at the PSAP has access to a display that shows the caller's phone number and address. Currently, most if not all of the counties with 9-1-1 coverage have Enhanced 9-1-1.
Phase II - In this phase, the call-taker will receive the caller's phone number as well as his/her location via latitude and longitude coordinates.
Our department operates under rules of the Jonesboro Civil Service Commission. Entrance exams are given on an annual basis, usually in June or July of each year. The test is comprised of a written exam and a physical agility test. After the testing succession a list of qualified candidates is created in the order of the final scores. If a position becomes available over the course of the next 12 months a candidate is selected from the list.
State law requires that candidates must be between the ages of 18 and 34 years old to become a newly employed firefighter in Arkansas. For more information about the employment process contact the Human Resources Department at 870-933-4640.
The Communications Department maintains this website. You can contact them by calling 870-336-7164 or by email. The Communications Department is located at:
300 S. Church St.
Jonesboro, AR 72401
Please follow this link to access Employee Navigator. Note: You must have already signed up for Employee Navigator to be able to access your account.
Please follow this link for frequently asked questions regarding Employee Navigator.
Your pay may change and you will be eligible for benefits including medical, dental, vision, and retirement. See HR for more information.
Your pay may change and you will no longer have the availability of benefits including medical, dental, vision and flexible spending account (FSA). All of your benefits will stop at the end of the month in which you change status. Your FSA will stop immediately, but you may be able to use the funds until the end of the plan year by using a manual claim form or by online submission.
Contact your supervisor ASAP and if you need to, seek appropriate medical attention.
If you are injured on the job for the City of Jonesboro, please use the forms below. You will need to complete the accident form below. Your supervisor will need to complete the second page. There are 2 pages total to complete.
If you are injured and need medical attention, you will also need to complete the "N" Form that is below also. You must fill out the first two pages and sign the 4th page.
When all necessary forms are completed, the accident form and the "N" form, forward all forms to HR. We will then input the information onto the ARML website and file the claim for you. If you receive ANY bills from seeking medical attention, bring those bills to HR and we will contact the medical provider and give the proper information to the provider. If you are given a prescription, please use Soo's Drugs on Nettleton Ave. They will call us and confirm the Workers Comp information.
Yes, dependents can still remain on the plan until the employee turns 65. However, it might be more fiscally advantageous for said dependent to go to Medicare.
Short Term Disability will last up to 6 months from the date you are initially off work. After it stops, if you have LTD it will start where the STD stopped.
Long Term Disability (LTD) will last until the age of 65 as long as the premiums are paid.
Fill out the Long Term disability claim form. Submit to HR. We have to fill out a section also. We will fax it to the proper people and submit it for you.
Fill out the Short-term disability claim form. Submit to HR. We have to fill out a section also. We will fax it to the proper people and submit it for you.
Yes it is. You will need to fill out the "Application for Portability of Group Term Life" document (see "Important Forms" section of this webpage).
A land bank is a government entity focused on the conversion of vacant, abandoned, and tax-delinquent properties into productive use.
The purpose of the Commission is to reverse urban blight, increase homeownership and the stability of property values, provide affordable housing, improve the health and safety of neighborhoods within the City of Jonesboro, and maintain the architectural fabric of the community.
There are approximately 170 land banks operating throughout the country. There are two operating in Arkansas – Little Rock and Jonesboro.
There are four main ways to bring property into the land bank:
Yes, all Land Bank meetings are open to the public. The Commission meets on the second Tuesday of each month at 12:00 pm in the Council Chambers of the Municipal Center at 300 S. Church Street in Jonesboro. If you have questions, feel free to contact us by phone at 870-336-7291 or via email at email@example.com
The Northeast Arkansas Regional Transportation Planning Commission (N.A.R.T.P.C.) serves as the official Metropolitan Planning Organization for the cities of Bay, Bono, Brookland, Jonesboro and some unincorporated parts of Craighead County.
An MPO is a transportation-planning body composed of locally-elected officials and representatives from state and local transportation agencies for urbanized areas with populations greater than 50,000. The MPO was created to ensure that existing and future expenditures for transportation projects and programs are based on a comprehensive, cooperative and continuing (3-C) planning process.
The MPO is responsible for planning and developing a safe, efficient, and multimodal transportation system for the region. Major work activities of the MPO include development and maintenance of the following:
80% of the MPO is funded by the Federal Highway Administration (FHWA) and Federal Transit Administration (FTA) through the Arkansas Department of Transportation.
Yes. The City Codes can be found by clicking here. Ordinances that have been adopted but not yet codified can be found by going to the City’s Website and Clicking on Code of Ordinances.
Grandfathered is another way to describe something that is considered existing and nonconforming. Grandfathered or existing non-conforming is a term used to describe a situation that existed prior to the adoption of a new ordinance or law.
A permit is required on any work on your house or property that is not maintenance or cosmetic. If you are building something new, such as a garage, shed, accessory building, deck with roof, house, or redesigning, remodeling, alteration, as in roof, window/doors, siding you will need a permit.
The City of Jonesboro Planning and Zoning Department suggest that you call (870) 932-0406 and set up a Pre-submittal Meeting for Commercial Application so that you can meet with all Departments to help answer all your questions. Pre-submittal meetings gives the opportunity to provide general comments on the feasibility of the proposal, discuss the specific land use procedure and fees required to process and review the application(s). The specific land development process will depend upon the type of development proposed, the location of the proposed development, and the applicable zoning resolution requirements.
Yes, if you are adding, modifying or altering your sign, it requires a permit.
Yes, all Banner Signs require permits and there are time limits on having them up for display.
This type of signage is prohibited in the City of Jonesboro. Off-premise signs are defined as signs, which advertise products, or businesses, which are not located on the same location as the sign. An owner's permission to place a sign on property does not allow having the use of the sign.
Yes, the City Code regulates the location, height, and material of any fence. Any fence that is leaning, sagging, or missing supports requires replacement or repairs. A fence permit is required for all new fencing. To obtain an Application for fencing and submitting please call the City of Jonesboro Planning and Zoning Department at (870) 932-0406.
Please contact the City of Jonesboro’s Planning Department at (870) 932-0406 and we will be glad to look that up for you. On the Website, you may view the City’s Zoning Map regarding properties within the City of Jonesboro. See Zoning Map by going here.
The City of Jonesboro does not provide legal determinations of suitability for real estate. Please refer to the City’s Zoning Ordinance for requirements for construction within the City limits. The City suggest that you hire a Civil Engineer or Land Surveyor to help apply the Local, County and State Requirements.
The City of Jonesboro zoning regulations establishes the uses that are allowable on the property, which can be found here or by calling the Planning and Zoning Department at (870) 932-0406.
Building setbacks are minimum distances by which any building or structure must be separated from a property line. These setbacks assure the adequate distance to provide for supply of utilities, drainage easements, fire protection and more generally to assure the health safety and general welfare of property owners.
Please contact the City of Jonesboro Planning and Zoning Department at (870) 932-0406. The Planning Department needs to look at each individual lot due to easements and setbacks that are filed on each lot due to plat filings.
The City of Jonesboro has minimum zoning standards concerning accessory structures (size restrictions, height, location and setback requirements. For more information concerning these standards and to obtain a Building Permit, please contact the Planning and Zoning Department at (870)932-0406.
The City of Jonesboro Zoning Ordinance states that only one dwelling may be placed on a lot or parcel of land. If you are wanting to construct a mother in law quarters etc., you can apply for a Conditional Use. Please contact the Planning and Zoning Department at (870) 932-0406 for the application process.
If you have a pending permit under review, information about the permits status maybe obtained either at the Planning and Zoning Department (870) 932-0406 or in the Inspections Department (870) 933-4602.
Please contact the Planning and Zoning Department at (870) 932-0406 and one of the planners will follow up with your request.
The City of Jonesboro has a Home-Based Business Permit. For any business that a person is wanting to open within their home, they must comply with the City of Jonesboro Codes, which limits the type of business’s that can be operated out of you home. Permitted Home Business’s typically involve office use without employee’s, inventory or storage. Please contact the City of Jonesboro Planning and Zoning Department to apply for a Home-Based Business at (870) 932-0406.
All trash must be bagged, tied, and placed inside the container with the lid closed for collection. Trash carts must be placed curbside by 6:00 am on collection day.
Glass is no longer collected through curbside collection; you may take glass to the Recycling Center located at 806 Burke Street.
#1 & #2 plastics, aluminum or steel cans, newspaper, office paper, junk mail, corrugated, or light-weight cardboard.
Recycling carts can be purchased from the city collections department located at 300 S Church St or purchased over the phone with debit/credit at 870-932-3042.
Please view the yard waste collection schedule at https://www.jonesboro.org/DocumentCenter/View/8342/Limb-Collection-2022
However, it is best to take your yard waste directly to the city incinerator located at 2650 Lacy Drive for faster service.
See recycling collection map here.
A yellow sticker on your recycling cart means collection is twice a month: the 1st and 3rd week of the month on the day of your trash pick up.
An orange sticker on your recycling cart means collection is twice a month: the 2nd and 4th week of the month on the day of your trash pick up.
Tree limbs are collected every five weeks in your area. Please view the yard waste collection schedule at https://www.jonesboro.org/DocumentCenter/View/8342/Limb-Collection-2022
Yes, take them to the incinerator located at 2650 Lacy Drive.
Take to Legacy Landfill (Craighead County Solid Waste Disposal Authority) located at 238 CR 476 just off Hwy 1 South.
Jonesboro residents do not have to pay for solid waste disposal at the landfill unless they have construction material. All businesses do have to pay. The current cost is $41.25 per ton plus 7.5% sales tax. If you bring less than 440 pounds the cost is $10 with sales tax included. Tipping fees are adjusted March 1 of each year.
Paint must be dried before being disposed of at the landfill. You can pour kitty litter, newspaper, sand into the paint can leave lid off for a couple days let the paint dry. Once the paint is dried out you can take to the landfill.
806 Burke Ave.
A time occurrence due to special occasion or a holiday contact the Sanitation Department at 870-932-7520 for collection. If you regularly have loose trash you will need to purchase a 2nd cart or begin recycling by purchasing a recycling cart.
Place limbs curbside by 6:00 am on Monday of the week of your collection. Please view the yard waste collection schedule at https://www.jonesboro.org/DocumentCenter/View/8342/Limb-Collection-2022
Contact sanitation department for replacement.
No, it is your responsibility to make sure that your cart is washed and all trash is bagged, tied, and placed inside the container. If you have problems with flies, maggots or other varmints you can use lyme or some other type of agent that keeps insects away.Watch this short video on how to clean out your trash container: https://www.youtube.com/watch?v=syxZb2rgrec
The city provides every household with one cart; if you move or relocate you will need to place the cart inside the garage or beside the house for the next family.